After a full week of waiting, we found out that the position had gone to someone else. Of course he was a little bumbed out about it but I think that just grew to frustration when he started wondering what he could have done better. Second guessing every move and looking for answers is never fun.
But, we have been learning to deal with disappointment a lot lately and have to remember that its not always our plans that matter. There is a reason he didn't get this job and that reason will make him more successful then he ever dreamed. I'm still extremely proud of him for trying and putting himself out there to let them know he's ready to step up and take on new challenges.
As for the hotel, the inspector was extremely impressed with the property and said that we were definitely in the Top 10 of Hampton Hotels Nationwide BEFORE ever calculating our scores.
What he didn't know when saying this was that one person from the property is REQUIRED to take a certain sales class within 90 days to pass, I am scheduled to take that class later this month which would cause the property to FAIL INSPECTION!
So what would happen if we failed an inspection? Well, since management bonuses are based on a passing inspection those would not be an option. Myself, David, & Tim would probably all loose our jobs. Oh, and the huge loan we took out in order to build the hotel has a stipulation that the hotel must remain in good standing with the brand. Humm - not exactly the pressure I wanted to come on my shoulders.
Before we had the change in management, Sandra had been certified in this required training. When she left, we were so caught up in trying to get the hotel working as it should with the new changes we had no idea that neither of us were certified.
It wasn't until David was recommending me for a Hilton Sales program that he realized I hadn't taken the first class and what that could do to the property. He called me immediately and I got online, completed all the pre-work and registered for the class. The problem was, there were no classes available until mid October which was past the 90 day requirement!
I sent request to all the instructors of previous classes asking to be on a waiting list for cancellations. I called the corporate office making these same request and nothing came up. The hotel would fail and although I feel like I did everything I could since I found out but that didn't keep me from feeling like I had cost the hotel their "outstanding".
After a roller-coaster day, Hilton Corporate called and agreed to grant me an extension on the class to be completed by Nov. 30, 2008!!! The hotel received a 97.11 on their inspection which classifies us in the TOP 5% of the Brand and an Award to recognize the staff at Conference!!!!!!
This is a huge achievement for the property and staff and you better believe their won't be another instance where I could stand between them and that award.
Now, we are leaving town. Heading for some much deserved peace and quite in the mountains for our first camping trip! This is Maggie's first camping experience as well so I hope she enjoys it.
We'll have pictures to post upon our return to civilization which will come all too early on Sunday.
Until then...
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